Real Success Stories

Data Recovery Case Studies

Real examples of how we've helped Harrogate businesses recover critical data and get back to work.

LEGAL SECTOR

Law Firm RAID Failure

Problem: RAID 5 array failure, court deadline approaching
Timeline: 48 hours to recovery
Outcome: 100% data recovered

The Challenge

A Harrogate law firm experienced a catastrophic RAID 5 failure on their file server containing 10 years of client case files. With a court deadline just 72 hours away, they needed critical case documents recovered immediately.

Our Solution

We prioritized this as an emergency recovery. Two drives in the RAID array had failed simultaneously. We reconstructed the RAID configuration, recovered all data from the remaining drives, and delivered the files within 48 hours.

The Result

All client case files were recovered and organized. The firm met their court deadline and avoided a potentially costly case dismissal. They've since implemented our recommended backup strategy.

RETAIL

Retail Store POS System Crash

Problem: Hard drive failure, 5 years of sales data lost
Timeline: 3 days to recovery
Outcome: 98% data recovered

The Challenge

A local retail business lost 5 years of sales history, customer records, and inventory data when their POS system hard drive failed. They needed this data for an upcoming audit and year-end accounts.

Our Solution

The drive had a mechanical failure with clicking sounds. We performed a professional recovery in our lab, replacing the failed read/write heads. We recovered the complete database and all transaction history.

The Result

98% of their data was successfully recovered, including all critical financial records needed for the audit. The business passed their audit without issues and now maintains proper backups.

MEDICAL

Healthcare Practice Data Loss

Problem: Accidental deletion of patient records
Timeline: Same-day recovery
Outcome: 100% data recovered

The Challenge

A medical practice accidentally deleted 3 months of patient appointment records and medical notes. They needed immediate recovery to continue patient care and maintain regulatory compliance.

Our Solution

We treated this as an emergency. The deletion was recent, so we immediately stopped all write operations to the drive. Using specialized recovery software, we scanned the drive and recovered all deleted files within hours.

The Result

All patient records were recovered the same day. The practice maintained their care schedule without disruption and implemented better data management procedures to prevent future accidents.

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