Privacy Policy

1. Introduction

Harrogate Data Recovery ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data recovery services or visit our website.

We are located at: Kennel Hall Farm, Ripon Road, Harrogate, North Yorkshire, HG3 2AY.

2. Information We Collect

Personal Information: We may collect personal information that you provide to us, including:

• Name and contact details (email address, phone number, business address)
• Company name and business information
• Payment and billing information
• Details about your data recovery requirements
• Communication preferences

Data from Storage Devices: When you use our data recovery services, we may access data stored on your devices solely for the purpose of performing the requested recovery services.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our data recovery services
• Process your requests and communicate with you about our services
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Process payments and billing
• Improve our services and develop new features
• Comply with legal obligations and enforce our terms

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information and recovered data, including:

• Secure storage facilities with restricted access
• Encrypted data transmission and storage
• Strict confidentiality agreements with all staff
• Regular security audits and updates
• Secure disposal of data after service completion

5. Data Retention

We retain your personal information and recovered data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After service completion, recovered data is securely returned to you or destroyed according to your instructions.

6. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer or merger (subject to confidentiality obligations)

7. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: