Professional data recovery for external hard drives, USB flash drives, and portable storage devices including connection port damage and physical failures.
Physical damage to USB ports is extremely common with portable devices:
Portable drives are vulnerable to drops, impacts, and environmental damage:
USB flash drives and portable SSDs have unique failure modes:
External and USB drives present unique challenges that require specialized expertise:
Many external drives use custom enclosures with non-standard connections between the drive and USB interface, requiring careful disassembly.
Some drives encrypt data at the hardware level. Recovery requires specialized tools to handle encryption keys stored in the controller.
USB drives are extremely compact with tiny components, making physical repairs more delicate than standard drives.
The USB bridge chip, power regulation, and storage medium can all fail independently, complicating diagnosis.
We examine the enclosure, test the USB interface, and determine whether the issue is the bridge chip, connection, or the drive itself.
We carefully disassemble the enclosure to access the internal drive or flash memory, bypassing damaged USB components.
We connect directly to the internal storage using specialised equipment, bypassing the damaged USB interface entirely.
We image and extract your data, verify file integrity, and return it on a new, reliable storage device.
Get professional recovery with our no-data-no-fee guarantee.