Data Recovery Pricing Guide

If your hard drive has been opened for any reason, we need to charge a £200 fee before we start. Here's why: opening a drive outside a clean room environment lets dust and particles inside, which means we need extra time to carefully inspect and decontaminate it before recovery can begin.

Important: This fee is required upfront and covers the specialist clean room work needed. It's in addition to the standard recovery fee if we're successful.

Recovering deleted, formatted, or lost/overwritten files is tricky because we won't know which files can be recovered until we've completed the full scan. We require a £150 upfront deductible attempt fee because we'll attempt to recover everything possible, but these files may have been overwritten or only partially recoverable.

We'll work with you to get the best possible result, but there's always a risk with this type of recovery—you might not get back every file you need. If the result isn't what you hoped for, the £150 deductible attempt fee covers our engineer's time and costs.

Please note: With these types of recoveries, there's a chance you may pay and not recover all the files you need. You'll need to accept this risk before we proceed.

RAID arrays are complex beasts! For these cases, we may need to charge a per-drive assessment fee to cover the time needed to assess multiple drives and reconstruct the array configuration. We'll discuss this with you upfront before starting any work.