Call us or book online. We arrange free collection within the Harrogate area, typically within 24 hours. You receive a collection receipt documenting the drive's condition.
What we need from you:
Our technicians examine your drive to determine the type of failure and assess recoverability. This is completely free with no obligation.
You'll receive:
Review our quote and decide whether to proceed. No pressure - take the time you need to consider. If you decline, we return your drive at no charge.
Once approved, we begin recovery. Time varies based on complexity - simple logical recoveries take 1-3 days, complex physical recoveries take 5-10 days. We keep you updated throughout.
Your recovered data is returned on a new storage device, fully organized and ready to use. We provide documentation of what was recovered and recommendations for preventing future loss.
Only then do you pay - remember our no data, no fee guarantee